Refund policy
🇺🇸 CINNAMON OPERATIONS
RETURNS & REFUNDS POLICY
Last Updated: January 17, 2026
Cinnamon Operations sells products exclusively through third-party online marketplace platforms, including Shopify, Bonfire, SPRING, and TeePublic. Each platform manages its own fulfillment, returns, and refund processes.
🔄 Returns & Exchanges
All products are made to order. Return and exchange eligibility is determined by the marketplace platform where the purchase was made.
In general:
- Returns or exchanges are accepted only for defective, damaged, or misprinted items
- Size exchanges may not be available due to made-to-order production
- Change-of-mind returns are not accepted
Please refer to the return policy of the platform where your order was placed.
💳 Refunds
Refunds are issued by the platform, not Cinnamon Operations.
If approved:
- Refunds are processed to the original payment method
- Processing times vary by platform and payment provider
❗ Issues With Your Order
If your item arrives damaged, misprinted, or defective:
- Contact the marketplace platform where you placed your order
- Provide photos and order details as requested
- Requests must be submitted within the timeframe set by the platform
📩 Contact
For returns, refunds, or replacements, contact the marketplace platform directly.
For general brand or product questions, you may contact Cinnamon Operations via our website.